Terms and Conditions

Effective date: 30 Apr 2026. By accessing or using this website, you agree to these Terms and Conditions.

1. About us

This website is operated by One21 Communications Private Limited ("One21", "we", "us"). Our website provides information about our telecom, fintech, IT, consultancy, staffing, and management services.

2. Scope of these Terms

These Terms govern your access to and use of this website. Any services we provide (including telecom, fintech, IT development, consultancy, staffing, or managed operations) are delivered under separate proposals, statements of work, or agreements, which will apply to that engagement.

3. Eligibility and authority

  • You must be at least 18 years old to use this website.
  • If you use this website on behalf of a business, you confirm you have the authority to act on its behalf.

4. Communications

If you contact us or request information, you consent to receive communications from us via phone, SMS, email, and WhatsApp (as applicable and permitted by law) for the purpose of responding to your enquiry. You can opt out of non-essential communications by contacting us.

5. Website use

  • You must use this website lawfully and responsibly.
  • You must not attempt to disrupt, damage, or gain unauthorized access to this website or its systems.
  • You must not use this website to send unlawful, harmful, or misleading information, or to violate any applicable laws or third-party rights.

6. Content and accuracy

We try to keep content accurate and up to date. However, the website is provided on an "as is" basis and may contain errors or omissions. Information on this website is for general informational purposes and does not constitute legal, financial, or professional advice.

7. Services, proposals, and onboarding

Any service delivery, scope, timelines, and pricing are confirmed separately through proposals, statements of work, or agreements. Website content does not create a binding offer.

  • If a service requires onboarding checks (including identity or compliance checks), you agree to provide accurate information.
  • We may refuse or pause an engagement if required for compliance or risk management.

8. Fintech & payment-related services (important)

One21 may provide technology, integration, and operational support for payment and communication solutions (for example, UPI/BBPS integrations, dashboards, APIs, customer support workflows). Unless explicitly agreed in writing, we are not a bank, wallet issuer, or a payment system operator. Actual transaction processing may be performed by regulated banks and/or authorised payment service providers, and their terms, policies, and dispute processes may apply.

9. Intellectual property

All logos, text, designs, and other content on this website are owned by or licensed to One21, unless otherwise stated. You may not copy, reproduce, or distribute content without prior written permission.

10. Third-party links and services

This website may include links or embeds to third-party services (for example, Google Maps). We are not responsible for third-party content, policies, or practices. Use of third-party services is at your own risk.

11. Disclaimers

We provide this website on an "as is" and "as available" basis. We do not warrant that the website will be uninterrupted, error-free, or free of harmful components. You are responsible for using appropriate security measures on your devices and networks.

12. Limitation of liability

To the maximum extent permitted by law, One21 is not liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of this website.

13. Indemnity

You agree to indemnify and hold One21 harmless from claims, damages, liabilities, and expenses arising from your misuse of this website or violation of these Terms or applicable laws.

14. Privacy

Our collection and use of personal data is described in our Privacy Policy.

15. Changes

We may update these Terms from time to time. The updated version will be posted on this page with a revised effective date.

16. Governing law

These Terms are governed by the laws of India. Courts in Ahmedabad, Gujarat shall have jurisdiction, subject to applicable law.

17. Contact

Sales Development